They wouldn’t consider there might have been a mistake on their part or the bank’s part, and they won’t reinstate me without me sending them a check for the amount + 20% administrative fee. not getting a response in 48 hours, I called, and was informed of the reason. When i learned that the ban occured, i sent them an email to their support response. I never initiated such a dispute request, i don’t even have the credit card they used in any case any more… I was recently “banned”! The reason they give is because when they renewed my pro subscription (without notifying me in any way), after charging the card, they received a dispute request… However, i have recently become disenchanged with some really poor customer service! I have used logmein extensively for over a year, having a pro subscription for 6 PCs for that time.
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